Effective Date: 01-02-2023

Refund Policy:

1.1. Full Refund within 21 Days: A full refund can be initiated by the customer within 21 days of the original purchase date. To be eligible for a full refund, the customer must submit a refund request through our official support channels within the specified time frame.
1.2. Eligibility for Refund: Only first-time purchases of our Payroll SaaS Software are eligible for a full refund within 21 days. If you have previously purchased the software or have received a refund before, you will not be eligible for another full refund.
1.3. Reason for Refund: In order to process the refund, the customer must provide a valid reason for the request. The reason will be reviewed by our customer support team to ensure it aligns with our refund policy.
1.4. Refund Process: Once the refund request is approved, the refund will be issued to the original payment method used for the purchase. The processing time may vary depending on the payment provider and can take up to [number of days] to reflect in the customer's account.

Cancellation Policy:

2.1. Subscription Cancellation: Customers who wish to cancel their subscription after the 21-day refund window must do so before the next billing cycle to avoid being charged for the subsequent period.
2.2. Pro-Rated Refund for Subscription Cancellation: If a customer cancels their subscription after the 21-day refund window but before the end of their current billing cycle, they may be eligible for a pro-rated refund for the unused portion of the subscription period.
2.3. Non-Usage Does Not Constitute Cancellation: Failure to access or use the Payroll SaaS Software does not constitute cancellation, and the customer will remain responsible for the full subscription fee unless a proper cancellation request is submitted and acknowledged.

Product Access After Refund or Cancellation:

3.1. Revocation of Access: Upon a successful refund or cancellation, the customer's access to the Payroll SaaS Software will be revoked, and they will no longer have the right to use the service.
3.2. Data Retrieval: It is the responsibility of the customer to retrieve any data or information from the Payroll SaaS Software before the refund is processed or the subscription is canceled. We shall not be held liable for any data loss or inability to access data after the refund or cancellation.


Modifications to the Policy:

4.1. Right to Modify: We reserve the right to modify this refund and cancellation policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website.
4.2. Notification of Changes: In the event of significant policy changes, we may notify our customers via email or through prominent notice on our website.
By purchasing and using our Payroll SaaS Software, you agree to comply with the terms and conditions outlined in this refund and cancellation policy.
If you have any questions or concerns regarding this policy, please contact our customer support team at [ abc@gmail.com/ +91-7827597423].